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After sales service |
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World-wide network |
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Cryostar offers a range of after sales services available to our customers in order to ensure long product life time and minimise potential down time and associated costs. Through various maintenance schemes, spare part ordering options and training solutions, we can provide the service package that fit our customers’ specific needs. |
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Maintenance |
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 Cryostar’s years of experience and expertise enable us to take on the full service element for our customers.
Each service agreement is customised to individual requirements, with the focus on providing peace of mind.
Cryostar maintenance agreements can therefore include anything and everything from the basic preventive maintenance of pumps and turbines, through to crane hire and repainting. Wear parts and stock management, full on site risk assessments and quarterly consultations can all be included in the package.
In addition to traditional on-site maintenance our capabilities extend to:
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Remote maintenance |
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Dry dock services |
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In-house maintenance capability in local business centres |
All these capabilities have been developed to minimise down time, extend product life and reduce response times as well as providing customers with preventative maintenance suggestions.
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Spare Parts Supply |
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 Cryostar provides OEM guaranteed high quality parts, fully comprehensive parts kits, availability and management of spare and wear parts and scheduled or emergency delivery times.
An on-line spare parts supply tool is available to facilitate the ordering process for all our contracted Cryostar customers.
Customers can order, see pricing and receive delivery confirmation for any spare part where the product number is already known. No request for a quote is required.
Log-in to this tool will provide personalised customer settings to ensure a consistent level of service to orders taken over conventional channels : www.cryostarparts.com
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Training |
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Full customised training sessions are available for all Cryostar products and applications, using all the latest tools and technologies for learning. These can either be conducted on Cryostar or customer sites depending on the requirements of the customer. |
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Cryostar Group
