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Home Page > The Cryostar Group > Quality Policy

  

Quality Policy

  

 

« We do it right consistently, the first time. We do it better continuously.»
At Cryostar we comply with product and service quality based on requirements determined
by our customers, our own quality standards and by regulatory authorities.

 

 

Quality vision

  • Cryostar is considered the industry leader for product and service quality.
  • Guided by customer requirements, and by means of appropriate quality, we create value for our customers and for Cryostar.
  • Quality is core to everything we do, every day.
  • All Cryostar employees and contractors are required, engaged, equipped and empowered to deliver Quality Excellence.

Quality principles

  • Quality is everyone’s responsibility … 100% adherence to this quality policy and our procedures is expected.
  • Know, understand and efficiently meet customers’ requirements.
  • Continuously improve processes and systems to deliver better quality sustainably and efficiently.
  • Facilitate continuous learning through replication and sharing of best practice.
  • Research, develop and promote technologies, products and services that sustainably enhance quality and product safety.

Our quality commitment

  • Comply with regulatory requirements as defined by governments and Industry.
  • Provide a framework for establishing and reviewing quality objectives.
  • Visibly measure the efficiency and effectiveness of our quality performance in relation to our customers’ requirements and drive continuous improvement.
  • Reduce business risk through transparent and effective management of technological, transactional and service processes.
  • Develop suppliers and maintain mutually beneficial relationships while ensuring their consistent compliance to our requirements.
  • Provide training, coaching, support and an infrastructure to ensure adherence to this policy.
  • Make sure that managers at all levels visibly lead and ensure this policy is appropriately communicated and applied to all, and understood by all.
 

 
   
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CRYOSTAR - Manufacturer of cryogenic equipment for Industrial Gas, Natural Gas (LNG), Hydrocarbons and Clean Energy