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Cryostar, manufacturer of cryogenic equipment. Proposes cryogenic pumps, centrifugal compressor for Industrial Gas, Natural Gas (LNG), Hydrocarbons and Clean Energy
 
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Home Page > Services > Customer relations

  

Customer relations

  

  In line with its recent market evolution, Cryostar has continued to add new services. To allow the company to take its customer partnerships even further, Cryostar’s latest strategy is to get to know customers even better and to provide more personalized services.

As part of its vision for growth Cryostar’s Customer Service Department (CSD) is to implement a customer relationship management (CRM) tool and strategy. A dedicated call centre number to serve customers will also be put in place.

Tell us what you think

To improve our services, we invite you to complete the customer survey below and give us your feedback (fields marked with an asterisk are compulsory):
General information  
*Company name
Address
Post code
*Country
*Town
*Contact
*Phone
Fax
*E-mail

Additional information
 
*Project name
*Site name/Vessel name
*Type of equipment
Description
Serial number
*Service
Place
Remarks
Would you like to be contacted?
Yes No


1. What is your degree of satisfaction about:

 
Very satisfied
Satisfied
Not very satisfied
Unsatisfied
No opinion
Product quality
Product reliability
Quality / price ratio


2. Give your opinion on the following criteria:

 
Very satisfied
Satisfied
Not very satisfied
Unsatisfied
No opinion
Cryostar employee conduct
Cryostar’s response to your request
Repair/intervention competence
Spare parts procurement process (quotation, orders, response time)
Delivery time


3. During exchanges with Cryostar, the answers given by our customers experts seem to be:

 
Very satisfied
Satisfied
Not very satisfied
Unsatisfied
No opinion
Accurate
Fast


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CRYOSTAR - Manufacturer of cryogenic equipment for Industrial Gas, Natural Gas (LNG), Hydrocarbons and Clean Energy