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Cryostar, manufacturer of cryogenic equipment. Proposes cryogenic pumps, centrifugal compressor for Industrial Gas, Natural Gas (LNG), Hydrocarbons and Clean Energy
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Home Page > Services > Customer Service > In-house and on-site maintenance


In-house and on-site maintenance


  Cryostar’s years of experience and expertise enable us to offer full service to our customers. Each service agreement is customised to individual requirements, with the focus on providing peace of mind.

Cryostar maintenance agreements can therefore include anything and everything from the basic preventive maintenance of pumps and turbines, through to crane hire and repainting. Wear parts and stock management, full on site risk assessments and quarterly consultations can all be included in the package.

In addition to traditional on-site maintenance our capabilities extend to:
Remote maintenance
Maintenance of shipboard equipments: dry dock or on board
In-house maintenance capability in local Business Centres

All these capabilities have been developed to minimise down time, extend product life and reduce response times as well as providing customers with preventative maintenance suggestions.

Request for maintenance / repair
Please provide all the information requested below so that we can respond to your request (fields marked with an asterisk are compulsory).
General information  
*Company name
Post code

Additional information
Order / contract number
*Machine type
Serial number
Running hours
Request period
Return purpose
Estimated shipping date
Shipping instructions
Delivery address: Cryostar SAS ZI. 2, rue de l’Industrie BP 48 FR-68220 Hésingue
Ask to send it directly to Basel/Mulhouse airport (international code: MLH)
If less then 30 kg advise to send it through UPS
If more then 30 kg advise to send it consignee to HEPPNER: Euroairport Basel-Mulhouse FR-68304 SAINT-LOUIS

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CRYOSTAR - Manufacturer of cryogenic equipment for Industrial Gas, Natural Gas (LNG), Hydrocarbons and Clean Energy